Description
YITH WooCommerce Advanced Refund System
How I can benefit from it:
- Customer satisfaction rate will increase by offering a simple and quick refund policy;
- You will enhance confidence in your customers who refer to the refund policy before purchasing;
- You will reduce negative feedbacks thanks to a refund system that protects unsatisfied customers.
Granting a high level of attention for your customers by offering a secure refund system will keep them faithful to your store for good
Did you know people read refund policies before buying any product?
Basically, if the website grants a refund for the product due to reasonable causes such as malfunctions, glitches and such, buyers will be increasingly determined to complete their orders.
They will feel reassured.
And that’s great since that tremendously increases the conversion rate.
But do you know what happens if we offer a difficult process to get refunds? Users will lose trust in your company and they will most likely look somewhere else for their future purchases.
WooCommerce’s basic refund system is not very easy to deal with and the communication between buyers and sellers is not directly implemented, which might be an increasing problem for your customers and might make your services seem unprofessional.
And you know what an annoyed customer seeking a refund can do? They might spread bad reviews and lower your company’s reputation on the internet, which would highly affect your business, which is why we created something sensationally effective in order to avoid this scenario!
This is why YITH Advanced Refund System for WooCommerce exists, a plugin that makes refund requests accessible and easily manageable both from the administrator’s and the customer’s side.
After installing it, you don’t want to live without it. The customers’ trust in your store will rise skywards after they see it in action and they will keep coming back to you, feeling safe.
Take a look at each feature we offer, and enjoy the show!
ALLOW REFUND REQUESTS FOR WHOLE ORDER OR SINGLE PRODUCT
Choose the best solution for your customers

SET A LIMIT ON THE NUMBER OF DAYS WITHIN WHICH CUSTOMERS CAN ASK FOR A REFUND
No request can be submitted beyond that limit

ACCEPT THE REFUND REQUEST AUTOMATICALLY
Or let the administrator manage it manually

CHOOSE HOW TO PAY THE REFUNDS
Manually or automatically, through the payment gateway previously used

PAY THE TOTAL AMOUNT REQUESTED BY THE CUSTOMER
Or insert the amount manually

SELECT THE PRODUCT QUANTITY TO REFUND
You can decide to refund the order partially

OFFER COUPONS AS AN ALTERNATIVE TO THE REFUNDS
You can set an optional expiration date on the validity of the coupon

RESTOCK THE PRODUCT AUTOMATICALLY
After granting the refund

CHECK THE ORDER TOTAL
Allow refund requests only if the amount exceeds the configured threshold

MANAGE ALL REQUESTS FROM THE RELATED SECTION
The icon shown on the orders allows spotting quickly those including a refund request

REJECT THE REFUND REQUEST WITH ONE CLICK
User will receive a notification email

LET USERS EXPLAIN THE REASONS FOR THEIR REFUND REQUESTS
By sending a message and a file to provide detailed information

CONFIGURE AD HOC REFUNDS FOR THE SINGLE PRODUCT
Set specific refund rules for simple products and single product variations

NOTIFY USERS WHEN THE PRODUCT CAN’T BE REFUNDED
Showing a custom message on the product page

EXCHANGE MESSAGES WITH THE USER
You can refer to the complete message history of each refund request

TAKE ADVANTAGE OF AN AUTOMATIC EMAIL SYSTEM
Administrator and user will be informed about the current status of refund requests

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